Stay Regulations

§ 1

1. Guests of the Gród Księcia resort are required to present identification before check-in and sign the registration card. If refused, the receptionist is obligated to refuse issuing the cottage key.
2. Guests are required to leave their car in the parking lot.
3. Cottages at the resort are rented on a daily basis. The hotel day runs from 3:00 PM on the day of rental until 10:00 AM the following day.
4. If a guest wishes to extend their stay beyond the period indicated on the day of arrival, they should notify the reception by 10:00 AM on the day when the cottage rental period expires. The facility will accommodate the request to extend the stay if possible.
5. Extending the stay in the cottage beyond 10:00 AM is treated as a stay extension.
6. Cottages can accommodate a maximum of 6 people.
7. Guidelines from the Ministry of Development and the Chief Sanitary Inspector: it is absolutely recommended that people not accommodated in the hotel/facility should not stay there. Due to the extended time associated with the disinfection of cottages, the hotel day begins at 3:00 PM.

§ 2

1. Reservations can only be made by email or by filling out the form on www.grodksiecia.pl, which is only an inquiry about availability and does not constitute a reservation status. By phone, we only provide information about availability.
2. Failure to pay the deposit within the specified period automatically cancels the reservation.
3. The paid deposit is non-refundable.
4. In case of early cancellation or shortening of the stay (delayed arrival or early departure, transportation breakdown, illness, weather conditions) - the collected deposit and the fee for the stay are non-refundable. (Legal basis: "Tourism Act" of December 4, 1997, and Article 394 of the Civil Code).
5. If you wish to receive an invoice for the paid amount, please send such information and include your Tax ID in the transfer details. Act of July 4, 2019, on amending the Value Added Tax Act and certain other acts (Journal of Laws, item 1520). Failure to provide a Tax ID will make it impossible to issue an invoice.

§ 3

1. On the day of departure, guests are obligated to wash the dishes, remove the white bedding, and dispose of trash.
2. Resort guests cannot transfer the cottage to other people, even if the period for which they paid has not elapsed.
3. Children and young people under 18 years of age are allowed to stay at the Resort only when they remain under the care of adults who take full responsibility for their actions as their guardians, as well as for all consequences of these actions and situations occurring on the entire Resort premises.
4. Children are allowed on the playground, sports field, and swimming pool only under the supervision of adults who take full responsibility for them and also commit to following all rules for using the equipment installed there.
5. The Swimming Pool regulations are located by the pool; they should be read and followed. People who do not comply with the rules in the pool area will be asked to leave.
6. There is an absolute prohibition on smoking cigarettes, consuming meals, drinking beverages in glass and porcelain containers, and bringing dogs into the pool area.
7. Entry to the resort and use of attractions is available only for registered guests.

§ 4

1. There is an absolute prohibition on driving cars on the grass on the resort premises.
2. Resort guests have the right to drive up to the cottage only on the day of arrival to unload luggage and on the day of departure to load luggage. The car should be left in the parking lot.
3. On the resort premises, it is allowed to drive a passenger car at a speed that does not endanger others. Entry to the resort premises is only allowed in exceptional situations.

§ 5

1. There is an absolute prohibition on using any personal audio and amplification equipment, in particular: amplifiers, loudspeakers, etc.
2. Quiet hours at the resort are from 10:00 PM to 7:00 AM the following day.
3. During quiet hours, guests and people using the resort's services are obligated to behave in such a way that it does not disturb the peace of other guests' stay in any way.

§ 6

1. Resort guests bear full financial responsibility for any damage and destruction of equipment and technical devices of the resort caused by their fault or the fault of their visiting guests.
2. When ending your stay at the resort, leave the key at the reception. For a lost key, a fee of 50 PLN is charged.
3. In case of violation of the provisions of these regulations, the resort may refuse to continue providing services to the person who violated them. Such a person is obligated to immediately comply with the demands of the resort staff, settle the payment for services provided so far, pay for any damage and destruction caused, and leave the resort premises.
4. The resort reserves the right to demand payment "upfront". In case of refusal, the receptionist has the right to refuse issuing the cottage key.
5. In case of shortening the stay, the resort does not refund money.
6. The resort is not responsible for inconveniences caused by reasons beyond its control, e.g., interruptions in electricity or water supply, or lack or disruption of TV signal.
7. Permission for animals (including dogs) to stay at the Resort is possible only after reporting this fact to the Resort reception and receiving appropriate consent when making a reservation or at the latest upon arrival and completing check-in formalities. The stay of animals at the Resort is subject to a fee, according to the current price list.

§ 7

1. Setting up tents, camping trailers, etc. is prohibited on the resort premises.
2. Lighting fires on the resort premises is prohibited - excluding places specially adapted for this purpose.
3. On the resort premises, dog owners are obligated to clean up after their animals and keep dogs on a leash.
4. Dogs are allowed on the resort premises under the condition that they do not disturb other guests' rest. The animal owner is responsible for all damage.
5. Smoking tobacco and e-cigarettes is prohibited in the cottages.
6. By staying on the resort premises and signing the registration card, guests consent to the use of their image and the images of people staying in the cottage they rent for promotional and advertising purposes in social media.
7. By signing the registration card, guests commit to following and complying with the above regulations.
8. The parking lot is available only for registered guests of the Gród Księcia resort. Unauthorized parking in the parking lot costs 150 PLN per day.